1- Communication Techniques for Managers Certificationa
https://cpd.oxfordce.co.uk/product/communication-techniques-for-managers-certification/
Module 1 : Emotional Intelligence and Other Key Attributes of Effective and Sustainable Leadership
Module 2 : The Crucial Role of Communication Skills in Effective Leadership and Management
Module 3 : The Ability to Interact, Motivate and Work with Co-Workers
Module 4 : Effective Team Building Strategies and Skills
Module 5 : Conflict Resolution
2- Communication Barriers in the Workplace Certification
https://cpd.oxfordce.co.uk/product/communication-barriers-in-the-workplace-certification/
Module 01: Introduction
Module 02: Physical Barriers in the Workplace
Module 03: Cultural and Language Barriers in the Workplace
Module 04: Gender and Status Barriers in the Workplace
3- Connecting with Customers Certification
https://cpd.oxfordce.co.uk/product/connecting-with-customers-certification/
Module 01: Identifying Your Target Market
Module 02: Effectively Engaging Customers
Module 03: Optimising Social Media
Module 04: The Science of the Customer Database
Module 05: The Art of the Personal Touch
4- Constructive Feedback Certificate
https://cpd.oxfordce.co.uk/product/constructive-feedback-certification/
Module 01: What is Constructive Feedback, and what are its Benefits?
Module 02: Situations that Call for Constructive Feedback
Module 03: Characteristics of Good Constructive Feedback
Module 04: How to Deal with Constructive Feedback
