Frequently Asked Questions

Here are some of our most frequently asked questions. We believe it is important that you have all the information relating to your course of study before you make a decision to enrol.


Joining our CPD courses offers a range of benefits, and here’s why you should consider enrolling:
1- Customized e-Learning Content: Our courses are tailored to meet the specific needs of learners, ensuring a focused and relevant educational experience.
2- Industry Expertise: Course content is created by industry experts, ensuring that you receive high-quality and up-to-date information.
3- CPD Approved Learning Material: Our courses are approved by the Continuing Professional Development (CPD) accreditation, demonstrating the commitment to maintaining and enhancing professional skills.
4- Regular Updates: Course content is regularly updated by experts to reflect the latest industry trends, standards, and practices.
5- Global Recognition and Awards: Our courses have gained global recognition and multiple awards, attesting to their quality and effectiveness.
6- Interactive and User-Friendly: Our courses and learning portal are designed to be interactive and user-friendly, enhancing the overall learning experience.
7- Immediate Certification: Receive your certificate instantly upon completing the course, available for immediate download.
8- Flexible Access: Start your course immediately with 24/7 access, allowing you to learn at your own pace, 365 days a year.
9- Multiple Choice Exams: Assess your knowledge through multiple-choice exams with an 80% pass mark.
10- Inclusive Exam Fee: The exam fee is included in the course price, eliminating any additional costs.
11- Three Retakes at No Extra Cost: If needed, you have the opportunity to retake the exam up to three times without incurring extra charges.
12- Printable Certificate: Print your certificate directly from your portal upon successful completion of the course.
13- Flexible Completion Time: Each course provides 12 months of login access, giving you the flexibility to finish at your own pace, though early completion is possible.
14- Engaging Learning Materials: Benefit from engaging and interactive learning materials designed to enhance your understanding of the subject matter.
15- Compatibility: Our courses are compatible with all major browsers and devices, ensuring a seamless learning experience.
16- Online Delivery: Access the course online through our bespoke e-learning portal and Learning Management Systems (LMS).
17- Multiple Contact Options: Reach out to us easily through various channels, including email, WhatsApp, or live chat, for any queries or support.
18- By joining our CPD courses, you gain access to a comprehensive, flexible, and expertly crafted learning experience that is designed to meet your professional development needs.
19- Inside the course :Throughout the course, you will engage with the content through reading, video (if available), and various activities and assessments.Each course includes all assessments, allowing you to assess your understanding as you progress through the material. At the end of each module or unit, you will be required to complete an assessment test. These tests are automatically graded, giving you immediate feedback on the correctness of your answers.
20 – Certificate : Once you complete the full reading, watch video (if available), and all activities and assessments and multiple-choice exams/quizes the system will generate a course completion certificate.
The certificate is not only from Oxford College of Education but is also approved by the Continuing Professional Development (CPD) organization. This adds credibility to the qualification, indicating that the course aligns with established professional development standards.
Each certificate is adorned with the CPD logo, further emphasizing the approval and recognition from a respected professional development accreditation body.
21- User Guide :
Education Is a Lifelong Currency and Gives You a Better Communication Circle and Reveals Your True Talents.
Education helps enhance people’s skills and knowledge and helps boost people’s self-confidence.
It helps to start or improve your career. Our Recognised CPD Accredited Courses will help you gain new skills and enhance your CV to submit the certificate to your present or recent employers.
1. CPD – Continuing Professional Development.
2. Gain new skills
3. Improve job prospects
4. Enhance employment opportunities
5. Improve career satisfaction
6. Tracks prior learning
7. Up to date with your job requirements
8. Enhance your CV/Profile
9. Help led the way to further education
10. Dedicates Commitment and value
11. Helps increase your chances of getting a good job.
12. Helps improve your ability to learn new things.
13. Helps people hone their leadership skills.
14. CPD helps you continue to make a meaningful contribution to your team
15. You become more effective in the workplace
16. This assists you to advance in your career and move into new positions where you can lead, manage, influence, coach and mentor others.
17. It is a Worthy Investment
1. CPD – Continuing Professional Development.
2. Gain new skills
3. Improve job prospects
4. Enhance employment opportunities
5. Improve career satisfaction
6. Tracks prior learning
7. Up to date with your job requirements
8. Enhance your CV/Profile
9. Help led the way to further education
10. Dedicates Commitment and value
11. Helps increase your chances of getting a good job.
12. Helps improve your ability to learn new things.
13. Helps people hone their leadership skills.
14. CPD helps you continue to make a meaningful contribution to your team
15. You become more effective in the workplace
16. This assists you to advance in your career and move into new positions where you can lead, manage, influence, coach and mentor others.
17. It is a Worthy Investment
It is considered across all industries that CPD points, units and credits all relate to the same thing, CPD Hours. What are CPD Hours? The definition of CPD Hours is the time spent for a delegate to be in “active learning”. Active learning defines the actual time spent learning something relevant for their Continuing Professional Development objectives. A great example of this would be 1-day accredited CPD training course. If the training starts at 9 am and ends at 5 pm, with a 1-hour break for lunch, the CPD Hours would be 7 CPD Hours.
For added information, it is estimated that 95% of all professional bodies use CPD Hours as their Continuing Professional Development measure and that where the terms CPD points, units or credits are used, these are in a typical 1:1 ratio with CPD Hours. By this, it is meant that typically 1 CPD point equals 1 CPD Hour.
The course is delivered online via our bespoke e-learning portal, Learning Management Systems (LMS) Online e-Learning Systems.
It’s good to know help is at hand.
We take pride in our customer service, offering dedicated support offering you unlimited online email. support whilst studying to help answer any questions you may have.
Start immediately after you purchased online
You can either use your Visa, MasterCard, American Express, Solo cards to pay for the online course. Our site uses the latest SSL encryption to ensure your safety.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
The pass mark for the test is 80%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
It is a Recognised CPD Qualifications
Our care courses help you to learn new skills in specific areas of study. Care Certificate launching on 1 April 2015.All new healthcare assistants and social care support workers will be expected to get a Care Certificate within 12 weeks of employment.
The Care Certificate assesses the fundamental skills, knowledge and behaviours that are required to provide safe, effective and compassionate care. It will be awarded to staff in health and care roles who can demonstrate that they meet each of the 15 Care Certificate standards
STANDARD 1 Understand your role
STANDARD 2 Your personal development
STANDARD 3 Duty of care
STANDARD 4 Equality and diversity
STANDARD 5 Person centred values
STANDARD 6 Communication
STANDARD 7 Privacy and dignity
STANDARD 8 Fluids and nutrition
STANDARD 9 Mental health, dementia and learning disabilities
STANDARD 10 Safeguarding adults
STANDARD 11 Safeguarding children
STANDARD 12 Basic life support
STANDARD 13 Health and safety
STANDARD 14 Handling information
STANDARD 15 Infection prevention and control
CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. CPD is a holistic approach towards the enhancement of personal skills and proficiency throughout a professional’s career.
Engaging in CPD activities ensures that both academic and practical qualifications do not become outdated or obsolete, and allows for individuals to continually ‘up skill’ or ‘re-skill’ themselves regardless of their occupation, age or educational level.
Continuing Professional Development is an ongoing process of frequently improving skills and competencies to enhance workplace performance and future career prospects.
Continuing Professional Development is a commitment to ongoing lifelong learning. CPD encourages looking forward and identifying opportunities to learn something new, refresh existing knowledge, improve skills, or simply keep up-to-date with the latest developments within a particular profession or industry.
In practice, CPD can mean everything from taking a training course or attending an educational event, to studying for new qualifications or learning new aspects of a job.
Continuing Professional Development enables learning to become conscious and proactive, rather than passive and reactive. It involves an individual documenting and keeping a record of the increasing skills, knowledge and experience they gain throughout their career.
CPD combines different methodologies to learning, which includes training courses, seminars, workshops, conferences and events, webinars and online eLearning programs. CPD can also include sharing best practice techniques, thoughts and ideas, all focused towards an individual improving within the work environment.
A CPD record helps keep a track of your learning progression from year to year. It is an individual’s evidential documentation of their Continuing Professional Development obligations for their professional body or association. Contained within a CPD record would be the register of learning activities, such as training courses, workshops and educational events attended, the number of CPD hours / points the individual has completed for any given year, as well as a copy of the delegate CPD certificates for each activity. These CPD delegate certificates act as validation that the learning has been attended and completed.
Professional bodies review their members CPD portfolio to ensure they are meeting their annual Continuing Professional Development hours or points requirements. A CPD portfolio should demonstrate a range of different methods of learning and the different impacts on future capability. Always ensure that you keep your CPD portfolio up to date, as it is more difficult to record CPD at the end of the year, hoping to remember everything completed over the last 12 months.
One of the most frequent questions about Continuing Professional Development is how CPD is recorded, and specifically “What are CPD points, units or credits?” and, “How do CPD points relate to CPD Hours?” With the increasing number of professional bodies in the UK and their varying annual requirements of Continuing Professional Development, a natural split in common language terms and expression has arisen. Different professional bodies use the terms ‘CPD hours’, ‘CPD points’, ‘units’ or ‘credits’ depending on preference, typically for historical reasons when initially implementing their Continuing Professional Development policy, rather than from any modern day strategic perspective.
1.You need to find the right course on our website at . You can search for any course or find the course from the Course catagory section.
2. Click on Take This Course button, and you will be directed to the Cart page.
3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.
4. Once the payment is made, you will receive 2 emails , first email with paid invoice and 2nd email with the login details, and you can start learning after logging into the portal.
You can make the payment using PayPal or you can Bank Transfer the amount.
The age limit to enrol on our courses is 16 years. However, parents can buy the course for thier under age children
If you fail in the exam then you can retake the exam for a maximum of 3 times.
learners from anywhere in the world can enrol on our courses using an internet-connected device.
Employers can proudly introduce to the local and international market that their employees have updated CPD accredited training courses and certification . At the same time, the employee can update their CV/profile and pride themself.
You can use the certificate in applying for a job in the relevant sector.
Yes, you can make the payment over the phone. Our admissions team is always available to assist you.
CPD are not NVQ or Academic qualifications because of the differences in the learning style.
During CPD training/course, the learner can complete several training hours, completing various learning activities on the topic of their choice. But NVQ is a course with pre-determined content and modules that you can study. CPD is recognised as an accreditation; therefore, your accomplishments will be noticed by prospective employers or certify yourself.
Learn more –
CPD is not counted as academic credit or Qualifications. However, commitment to learning, demonstrated by CPD, will put the candidate in good favour if they wish to stand out from their peers when applying to university. It provides good evidence of the candidates’ abilities and expertise and demonstrates their dedication to professional development inside and outside the workplace.
Improving your skills and knowledge through Continuing Professional Development is the responsibility of every professional across all industries. When completing CPD, it is important to keep a record of the training completed each year, what learning objectives have been met, and what skills will be put into practice to improve and increase proficiency; you can track these with your CPD hours, points, units or credits. The training record kept by an individual is typically called a CPD record or portfolio. LEARN MORE
CPD LEVEL 1 / 1 point– A little knowledge was gained, but not a significant amounts
CPD LEVEL 2/ 2 points– General knowledge about the subject has definitely been improved
CPD LEVEL 3/ 3 points– A significant amount of knowledge has been gained about many different aspects of a subject
CPD LEVEL 4/4 points– The CPD activity has had a major positive impact on the knowledge and understanding of the subject matter, and significant time has been spent studying.
Additional 4 points – Gained if a learner then demonstrates expertise on the subject and considers themselves to be a specialist.
To reflect these considerations and anomalies, the CPD points gained from an online course will be affected by the following factors:
Course Level – The higher the expertise and more objectives a course has, the more points it will be worth upon completion.
A level-2 diploma course will likely gain more CPD awards than lower level one.
Subject Matter – Certain topics may need prior knowledge and are more complex to understand, which can mean extra time is required in study. This will be recognised by having more CPD points attributed to its completion.
Specialisation – The more focused and precise the information is in a training course is, the more points will be awarded. This is to recognise the fact that specific elements, such as science equations or government legislation, may need to be understood to complete the training.
Here are few reasons why we feel staff development is vital to any business or organisation:
– Increase Efficiency
– Improve Productivity
– Guaranteeing Consistency
– Legal Compliance
– Address Weaknesses
– Confidence
– Health and Well-being
– Enhance their employee’s – CV/Profile
– Dedicates Commitment and value
– It is a Worthy Investment
– Easy to contact us
Our CPD training courses are in line with the relevant UK legislation and recommended practice including:
– Continuing Professional Development (CPD)

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All our courses require an upfront payment. However, if you buy a multi-course or bundle and want to have instalment facilities, Set up a Direct Debit with Oxford College of Education. Your Direct Debit will be set up now, but we’ll confirm the amount and let you know before future payments are taken.

You can pay by debit or with credit card or you can pay directly from your account online transfer
It depends on the courses and modules you have completed.
Our system allows candidates to do the exam 3 times, and if you fail after three times, you need to buy that course again.
Repurchases can be discounted by up to 50%.
Please get in touch with us for the repurchases.
Yes, you can!Combined with relevant experience and any other requirements set out by the employer, CPD Certificates can give you the edge over other applicants applying for the same role. They set you above the competition by displaying that you go the extra mile when it comes to your career.
Investing in extra training courses shows that you care about being the best you can be and are in constant pursuit of new knowledge and skills. Who wouldn’t want to employ someone with that attitude?
If you’re on the job hunt, we wish you the best of luck in your search!
Having an accredited certificate in an area relevant to the job you’re applying for is a great asset to your application. A CPD Certificate provides evidence that you have the relevant skills to excel in your desired role. Additionally, taking a CPD Accredited course demonstrates that you’re committed to learning new things and broadening your horizons.
If you’re committed to upskilling yourself, employers will have confidence that you’re forward thinking and like to stay ahead of the curve. This is an excellent quality that any employer will admire – and one that sets you in good stead to get that all important job interview!