These are Terms of Use (“Terms”) under which you (“You”) may use the OCE website (“Site”) and the Services (as defined below).

These Terms constitute a binding agreement between You and OCE and are deemed accepted by You each time that You use or access the Site or the Services.

If You do not accept the Terms stated here, do not use the Sites and the Services. The site is the website located at www.oxfordce.co.uk , https://cpd.oxfordce.co.uk/ , https://neutrontutors.co.uk/

The Site has a variety of features and services, including support, FAQ’s, course materials, links and references (“Services”) and on-line communities, the purpose of which is to facilitate personal networking and the learning experience among users of the Site (“Users”). The Site also allow Users to create individual profiles, which may include personal information (“Profiles”), and to make these Profiles, or parts thereof, public. OCE may revise these Terms at any time by posting an updated version to this Web page. These revisions will apply to any use of the Site or Services after the date on which they are posted. You must be 16 years of age or older to visit or use the Site, and, if you are under the age of 18, your use of the site must be under the supervision of a parent, legal guardian, or other responsible adult.

ORDER AND DELIVERY OF THE COURSE Preamble In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which replaced the Consumer Protection (Distance Selling) Regulations 2000, you may cancel your course anytime within fourteen working days after you receive your course materials whether in hard copy or online. To cancel your course you must send an email to admissions@oxfordce.co.uk stating that you wish to cancel your course, you also have a 14 day right to change your mind and get a full refund for digital content, i.e. Online courses, that you have purchased, unless you have already started to download it, accessed more than three lessons and quizzes or have made use of the tutor. You must also return any course related hard copy materials in their original packaging to us at your own cost and risk, and in a resaleable condition. We strongly encourage you to send the course materials by recorded delivery so that you can track the return. Upon receipt of cancellation notice and returned course materials at our registered address – and provided the course materials are, at our sole discretion, in resaleable condition – we will process the refund to you within thirty days of our receipt of your written notice of cancellation.

PLEASE NOTE that your right to cancellation is based on inspection of the course and not actual use. If you have made regular or extended use of the course, submitted a Tutor Marked Assessment, contacted the tutor, performed more than one online test or accessed more than three lessons, then your right to cancellation is void.

PLEASE NOTE – all cancellations will be subject to a 5% cancellation charge for administration, which would be deducted from any refund due to you.

A.1 An Order shall be deemed to be an offer by you to purchase the Course on these Terms, which we shall be free to accept or decline at our absolute discretion.

A.2 No Order relating to a Course shall be deemed to be accepted by us unless and until we have confirmed acceptance of your Order by dispatching the Course or any part of the Materials relating to this Course to you.

A.3 Printed course materials will normally be dispatched within eight (8) working days of your Order. Although we make every effort to ensure that the Course will be available at the time of Order please note that dispatch times are estimated. Should a Course be unavailable we will notify you as soon as possible.

A.4 The contract between us will relate only to those Courses whose dispatch we have confirmed in accordance with clause A.2.

A.5 Where possible we will send the Course, materials and Software comprised in a “Course” to you in one dispatch. However we reserve the right to send you the Course materials and Software in instalments depending upon availability.

A.6 The Course, Materials and (or) Software will be sent by post or courier to the last address you have provided to us.

A.7 You agree that you will inspect the Materials and Software (or any part thereof) upon delivery and tell us immediately if any parts of the Materials and Software are defective or missing save where you have been notified that the Materials and Software will be provided in instalments and you have not yet received part of the delivery.

A.8 Except in the case of a clear defect in the Courses (or any part thereof), you will be deemed to have accepted the Course if you do not notify us within fourteen (14) days after delivery that you wish to cancel or are returning the Materials and Software (or any part thereof). Requests made for refunds must be made in writing to the email address in the contacts section of the main web page of oxfordce.co.uk. Nothing in these Terms shall be deemed to affect your statutory rights as a consumer.

A.8 Except in the case of a clear defect in the Courses (or any part thereof), you will be deemed to have accepted the Course if you do not notify us within fourteen (14) days after delivery that you wish to cancel or are returning the Materials and Software (or any part thereof). Requests made for refunds must be made in writing to the email address in the contacts section of the main web page of oxfordce.co.uk. Nothing in these Terms shall be deemed to affect your statutory rights as a consumer.

A.9 When you return the Materials and Software to us: (a) Without prejudice to your rights, we will process the refund due to you as soon as possible and, in any case, within fourteen (14) days of the day you have given notice of your cancellation, In this case, we will refund the Price of the Course in full with the exception of the payment made for postage and packaging. The Customer will be responsible for the cost of returning the item to us.

(b) for any other reason (for instance, because the Materials or Software are defective), we will examine the returned Materials and (or) Software and, if satisfied they are defective, notify you of replacement via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within fourteen (14) days of the day we confirmed to you that you were entitled to a replacement for the defective Materials and (or) Software. If the Materials and (or) Software are returned by you because of a defect you will be sent replacement goods. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

A.10 Risk of damage or loss in the Materials and Software will pass to you upon delivery. Title in the media on which the Materials and Software are provided will only pass to you when we receive full payment of all sums due in respect of the Course. Nothing in these Terms will be deemed to vest any of the Intellectual Property Rights in the Course in you.

A.11 If the customer orders Courses for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes. Please note that OCE has no control over these charges and cannot predict their amount.

A.12 The customer shall comply with all applicable laws and regulations of the country for which the Course is destined. OCE will not be liable for any breach by the Customer of any such laws.

A.13 We reserve the right at our sole discretion to refuse enrolment on any of the courses we offer.

Missing Payment You cannot miss the payment after a cooling period of 14 days. We will send you a gentle email/WhatsApp reminder, and if you do not pay or get back to us, we will send you a final reminder on email, WhatsApp or call you and if you do not contact us within five working days via email, WhatsApp, call or live chat. We will send your details to the debt collection agency. An exceptional circumstance, we can extend your instalment for up to 12 months (due to job loss, serious illness, hospitalisation etc). Debt Recovery Agency will deal with your case and sometimes, late payments/missing payments can lead to a default or a County Court Judgment. These are likely to have a more serious impact on your credit.

1. Use of OXFORD COLLEGE OF EDUCATION ONLINE LEARNING Content OCE authorises You, subject to these Terms, to access and use the Site and OCE’s Content (as defined below) and to download and print the content available on or from the Site solely for Your personal, non-commercial use. The contents of the Site, such as designs, text, graphics, images, video, information, logos, button icons, software, audio files and other content (collectively, OCE’s “Content”), are protected under copyright, trademark and other laws. All OCE’s Content is the property of OCE its licensors. You must preserve all copyright, trademark, service mark and other proprietary notices contained in the original OCE Content on any authorised copy You make of the OCE Content. Any code that OCE creates to generate or display any OCE Content or the pages making up any OCE is also protected by OCE’s copyright and You may not copy or adapt such code subject to applicable law. Unless expressly granted in these Terms, nothing in these Terms shall be construed as conferring or granting any license or intellectual property rights.

2. The User agrees that they will not: (1) transmit, post, distribute, store or destroy material, including without limitation material provided by OCE Online Learning, in breach of any applicable law or regulation or the Site’s privacy policy.

(2) take any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure including without limitation any attempt to interfere with the Site’s operation through denial of service attacks, crashing, spamming or otherwise overloading the Site;

(3) use any data mining, robots or similar data gathering or extraction methods;

(4) breach the security of the Site including attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation;

(5) forge any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting;

(6) reverse engineer or decompile any parts of the Site;

(7) aggregate, frame, link, copy or duplicate in any manner any of the Site content or information available from the Site;

(8) create, post, disseminate, transmit or link to any content or material that promotes or endorses:

8.1 vulgar, obscene, pornographic or otherwise objectionable material;

8.2 harassment or discrimination;

8.3 the commission of a criminal offence or activities that may lead to one;

8.4 the breach of any laws;

8.5 false or misleading information;

8.6 the infringement of any parties Intellectual Property Rights;

(9) apply for any course on behalf of another party (without their consent);

(10) share with a third party any login credentials to the Site;

(11) access data not intended for You or logging into a server or account which You are not authorised to access;

(12) post or submit to the Site any incomplete, false or inaccurate biographical information or information which is not Your own;

(13) solicit passwords or personally identifiable information from other Users;

(14) delete or alter any material posted by any other person or entity;

(15) send unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes promoting and/or advertising products or services to any User, or contact any users that have specifically requested not to be contacted by You;

(16) infringe a third parties copyright;

3. Additional Terms Applicable to Applicants for Courses When You register with the Site, you will be asked to create an account and provide OCE with certain information including a valid email address (Your “Information”).

Any Profile You submit must be accurate and describe You, an individual person.

You acknowledge, accept and agree that You are solely responsible for the form, content and accuracy of any information you provide whilst registering on the OCE site and you hold OCE harmless from any and all damage should you breach this term.

OCE reserves the right to offer third party services and products to You based on the preferences and information that You disclose in Your registration and at any time thereafter or you have agreed to receive.

You understand and acknowledge that You have no ownership rights in Your account and that if You cancel Your OCE account or Your account is terminated (including without limitation, the failure to pay any fees due), all Your account information from OCE including Profiles, course or level of attainment, assessments or any other documents or information provided or generated by you may be marked as deleted in and may be deleted from OCE databases and may be removed from any public area of the Site.

Failure to pay the full amount of monies due to OCE will result in action being taken against You to the Debt Collection Agency after fourteen days in order to reclaim the outstanding balance. Should you be unable to make a payment on the specified date it is due, you may contact OCE in advance to discuss an extension of the payment deadline. In any circumstance, OCE reserves the right to enforce debt collection and legal action on any missing payments under Your account.

A LEVEL SCIENCE COURSES Please be aware that any offers to study a science at A level (i.e. Biology, Chemistry, Physics) will be subject to availability. These A level courses are taught fully by OCE in line with the awarding bodies’ syllabus but require a ‘practical endorsement’ in which students must be assessed within a laboratory in-person, over the course of several supervised experiments. As such, availability during COVID-19 restrictions is subject to guidance received from the awarding body and any decisions it makes.

4. User Content and Submissions All information, data, text, software, music, sound, photographs, graphics, video, advertisements, messages or other materials submitted, posted or displayed by You on or through the Site or as part of undertaking any Course (“Content”) is your sole responsibility and in submitting, posting or displaying such Content you warrant and represent that you have the necessary rights and permissions to do so and to grant OCE a non-exclusive worldwide royalty free license to promote, distribute, copy, alter or adapt the Content which by submitting, posting or displaying such Content you do so grant. OCE reserves the right to refuse to accept, post, display or transmit any Content in its sole discretion. If You post Content in any public area of the Site, You also license any User to access, display, view, store and reproduce such Content for personal use. Any Content that, in OCE’s judgement, breaches these Terms, breaches any applicable laws, rules or regulations or is abusive, disruptive, offensive, illegal or breaches the rights of, or harms or threatens the safety of Users of the Site may be removed without notice and the User responsible maybe have their use of the Site and/or Services suspended or terminated. OCE reserves the right to expel Users and prevent their further access to the Site and/or use of the Services for breaching the Terms or applicable laws, rules or regulations. OCE may take any action with respect to User Content that it deems necessary or appropriate at its sole discretion if it believes that such Content could create liability for OCE, damage OCE’s brand or public image, or cause OCE to lose Users or (in whole or in part) the services of its ISPs or other suppliers. OCE does not represent or guarantee the truthfulness, accuracy, or reliability of Content, or any other communications posted by Users nor does it endorse any opinions expressed by Users. You acknowledge that any reliance on material posted by other Users will be at Your own risk.

5. Records The training provided by OCE is graded according to skill and difficulty. The training is provided to further develop a Users professionalism and attractiveness to employers although no guarantees or warranties are given by OCE in this regard. OCE will not keep a record of your training course and/or qualifications beyond your completion of a course; it is your responsibility to retain this information.

6. Equality and Complaints Policy The OCE Equality and Complaints policy covers the principles of diversity & equality for anybody using our products & services & our commitment to dealing with any complaints quickly and efficiently.

7. OXFORD COLLEGE OF EDUCATIONS ONLINE LEARNING ’s Liability OCE reserves the right to remove Content or other material from the Site. It does not assume any obligation to do so and to the full extent permitted by law, disclaims any liability for failing to take any such action.

The OCE Site and the OCE Content may contain inaccuracies or typographical errors. OCE makes no representations or warranties about the accuracy, reliability, completeness, or timeliness of the Site or the warranties or the Content. The use of the Site and the OCE’s Content is at your own risk. No advice or information, whether oral or written, obtained by a User from OCE or through or from the Site shall create any representation or warranty unless it is expressly stated to do so.

OCE encourages You to keep a back-up copy of any of Your Content. To the full extent permitted at law, in no event shall OCE be liable for the deletion, loss, or unauthorised modification of any Content. OCE does not provide or make any representation as to the quality or nature of any of the third-party products or services purchased through the Site, or any other representation, warranty or guarantee.

If You believe that something on the Site breaches these Terms please contact admissions@oxfordce.co.uk If notified of any content or other materials which allegedly do not conform to these Terms, OCE may in its discretion investigate the allegation and determine whether to remove or request the removal of the content.

8. Disclaimer of Warranty To the fullest extent possible at law, OCE does not warrant that the site or the services will operate error-free or are free of computer viruses, trojans, or other harmful mechanisms. If your use of the site or the OCE content results in the need for servicing or replacing equipment or data or any other costs, OCE is not responsible for those costs. The site and OCE content are provided on an “as is” basis without any warranties of any kind. OCE, to the fullest extent permitted by law, disclaims all warranties, whether express or implied at law.

9. Disclaimer of Consequential Damages To the fullest extent possible at law, in no event shall OCE be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data, lost employment opportunity or business interruption) resulting from the use or inability to use the site OCE content, whether based on warranty, contract, tort, or otherwise.

10. Limitation of Liability To the fullest extent possible at law, OCE’s maximum liability arising out of or in connection with the site or your use of the OCE content, regardless of the cause of action (whether in contract, tort, breach of warranty or otherwise), will not exceed £50.

11. Links to Other Sites The Site contains links to third party Web sites. These links are provided solely as a convenience to You and not as an endorsement of the contents on such third-party Web sites or an assumption of responsibility for them.

12. Personal Use You agree not to resell or assign Your rights or obligations under these Terms. You also agree not to make any unauthorised commercial use of the Site.

13. Indemnity You agree to defend, indemnify, and hold harmless OCE, its affiliates, and their respective officers, directors, employees, and agents, from and against all claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) any Content or other material You provide to the Site, (ii) Your use of any OCE Content, or (iii) Your breach of these Terms. OCE shall provide notice to You promptly of any such claim, suit, or proceeding.

14. General This website is designed for viewing and use within the United Kingdom. Any access outside of the United Kingdom is at your own risk. OCE. takes no responsibility for access outside of the United Kingdom. These Terms are governed by the laws of England and Wales and subject to the exclusive Jurisdiction of the English courts. If any provision of these Terms are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. In addition, a failure to enforce any term of these Terms shall not be deemed as a waiver of such term or otherwise affect OCE’s ability to enforce such term at any point in the future. Except as expressly provided in an additional agreement. These Terms constitute the entire agreement between You and with respect to the use of the Site and Service. Changes to these Terms shall be made by a revised posting on this page.

15. Additional Terms Certain areas of the Site are subject to additional Terms. By using such areas, or any part thereof, you agree to be bound by the Additional Terms applicable to such areas [e.g. Google Maps or Search or any other additional area.

16. International Terms International students who wish to undertake our IGCSE/A LEVEL online courses and want to visit our campus to study their subject or want to improve their grades under our supervision can apply for a Short-Term Study Visa which has a maximum 6 months duration. International students may also want to take their exam in the UK by registering as a private candidate in a private exam centre (T&C’s apply). They must leave the country before the visa expires. International students can register to take an exam with the British council in their country. We will not issue a short-term visa letter for any student under the age of 18. Students will need to pay registration/exam fees for each individual subject. Retakes will be charged additionally as a separate payment. OCE does not conduct face to face IGCSE/A-LEVEL classes on campus, but do offer them as online classes. As this is self-study and dependent on the student, we understand that it may be difficult to concentrate and find motivation. Therefore, we will assist and supervise the student by providing facilities for a maximum of 6 months. Students can use our classroom/library/internet/computer/printer facilities. The student will not be studying or participating with others in a group. This is purely a self-study course following instructions online. The student can complete the course with us, and if they then wish to sit an exam, they can do so externally. Please contact us if any assistance is required

CPD Courses:
Our customer satisfaction is a measurement that determines how well is our company and our products and our services meet your expectations. So, we strongly advise you to read our terms and conditions carefully before you continue to browse our website and buy your course.
Candidate’s Feedback
Terms Of Business
Terms of Website Use
Website Acceptable Use Policy
Privacy Policy
Cookie Policy
Your Data
Modern Slavery Policy
Refund Policy
Achiever’s Board and Certificate
International Student Terms and Conditions and Refund Policy
17. Registered Address OCE is registered at company house. Our company number is 10650669 and our registered office is OXFORD COLLEGE OF EDUCATION, Bridge House,56 Bridge Street, High Wycombe, HP11 2EL.