Terms and Conditions

TERMS OF SERVICE

Oxford College of Education Ltd

OXFORD COLLEGE OF EDUCATION GROUP

oxfordce.co.uk   •   cpd.oxfordce.co.uk   •   glsc.co.uk

Greater Lincolnshire College Ltd is a subsidiary of Oxford College of Education Ltd.

Login Portal — My Digital Learning: https://www.mydigitallearning.co.uk

These Terms of Service (“Terms”) apply to all Reception to Year 9, GCSE, IGCSE, AS Level and A Level courses and services provided by Oxford College of Education Ltd, and to courses provided by Greater Lincolnshire College Ltd as a subsidiary of Oxford College of Education Ltd. Please read them carefully before enrolling. By placing an Order, you agree to be bound by these Terms.

1. DEFINITIONS

1.1 In these Terms, unless the context requires otherwise, the following words have the following meanings:

“OCE”, “we”, “us”, “our” means Oxford College of Education Ltd, a company registered in England and Wales under company number 10650669, whose registered office is at Bridge House, 56 Bridge Street, High Wycombe, Buckinghamshire, HP11 2EL, United Kingdom. Email: admissions@oxfordce.co.uk.

“you”, “your” means the customer, student, or (in the case of a minor enrolled by a parent or guardian) the person completing the Order on the student’s behalf.

“Prospectus” means our published prospectus of Courses (including our GCSE, IGCSE and A-Level Prospectuses) as made available on the Site from time to time.

“Course” means a course provided by OCE as identified in our Prospectus or on the Site, which may consist of online learning materials, study guides, tutor support, assessments, learning activities, past papers, and access to the Portal, as applicable to the Course ordered.

“Materials” means the learning content, learning activities, study guides, past papers, and any other digital items associated with a Course, provided online via the Portal. We do not supply printed books or other physical materials.

“Intellectual Property Rights” means patents, designs, trademarks, service marks, trade names, logos, get-up, domain names, copyright (including rights in computer software), database rights, rights in performances, moral rights, confidential information and know-how, whether registered or not, including applications for registration and all similar forms of protection anywhere in the world.

“Online Access” / “Portal” means access to our online learning platform, My Digital Learning, at https://www.mydigitallearning.co.uk (login at https://www.mydigitallearning.co.uk/login/index.php).

“Order” means the order for a Course submitted by you, whether via our Site, by telephone, by email, or through an authorised agent.

“Price” means the price of the Course as specified on the Site or confirmed to you in writing, inclusive of any applicable VAT unless stated otherwise.

“Tutor Support Period” means the period during which email tutor support is provided for a Course: twelve (12) months from enrolment for GCSE, IGCSE and AS Level Courses, and twenty-four (24) months from enrolment for A-Level Courses, unless otherwise stated on the Course page.

“Site” means our website at https://oxfordce.co.uk and associated domains, including https://cpd.oxfordce.co.uk, https://www.glsc.co.uk and https://neutrontutors.co.uk.

“Software” means any course-related software made available to you as part of a Course, where applicable.

2. GENERAL

2.1 These Terms (together with the documents referred to in them, including our Privacy Policy, Refund Policy and Website Acceptable Use Policy, all available on the Site) set out the terms on which we agree to supply Courses ordered by you. By placing an Order you agree to be bound by these Terms. Please retain a copy for your records.

2.2 OCE is not currently VAT-registered; no VAT is added to the Price.

2.3 By placing an Order you warrant that you are legally capable of entering into a binding contract. Where the student is under 18, the Order must be placed by a parent or legal guardian on the student’s behalf, who accepts these Terms as the responsible adult.

2.4 You are responsible for all activity conducted using your Portal account and password. You must keep your login details confidential and notify us immediately at admissions@oxfordce.co.uk if you believe your account has been accessed without authorisation.

2.5 You must ensure that the information you provide to us (including your name, address, date of birth, and contact and payment details) is complete, accurate and current, and notify us promptly of any changes.

2.6 We reserve the right to: (a) suspend or terminate Online Access where you are in breach of these Terms; (b) update or amend the content of our Prospectus or Site at any time; and (c) decline or cancel an Order at our discretion (save that we will not charge you for any Order we cancel for reasons that are not your default).

2.7 Safeguarding: where a student is a minor (under 18) at the point of enrolment, we recommend that the minor be supervised during online study. Our safeguarding arrangements are set out in our Student Safeguarding Policy, available at oxfordce.co.uk, which parents and guardians are encouraged to read before enrolment.

2.8 Where a minor is enrolled, we recommend that a parent or guardian’s email address is used for the account so that all tutor and administrative communications are received by a responsible adult.

3. 14-DAY FREE TRIAL

3.1 We offer a 14-day free trial on selected Courses, including our Reception to Year 9, GCSE, IGCSE, AS Level and A Level Courses, giving you full, unrestricted access to explore our course library before committing to a paid subscription.

3.2 To start a free trial you must set up a Direct Debit mandate at sign-up. No payment is taken upfront, and you will have full access for the 14-day trial period.

3.3 If you are not satisfied during the trial, you may cancel at any time within the 14 days by cancelling your Direct Debit, in which case no payment will be taken, subject to clause 3.4. If you do not cancel, your first payment will be taken once the 14-day trial ends.

3.4 If you (or, where a minor is enrolled, your child) access, view or download more than 20% of the content, materials or resources of a Course during the trial period, you will be liable to pay: (a) the first month’s fee, where you have set up a monthly Direct Debit subscription; or (b) the first year’s fee, where you have set up an annual subscription — in either case, whether or not you cancel within the 14-day trial period. This charge reflects the proportion of Course content you have accessed and is disclosed to you before you start your trial.

3.5 The 20% usage threshold in this clause corresponds to, and should be read together with, the threshold in clause 12.2 governing your statutory right to cancel.

3.6 We reserve the right to withdraw or amend the free trial offer, including its terms, at any time; the terms applicable to your trial are those published on the Site at the time you sign up.

4. GUARANTEED PASS

4.1 In order to validate your guaranteed pass, you must attempt and pass all the tutor-marked assessments throughout your course.

4.2 You must attempt and pass all multiple-choice assessments throughout the course by more than 90%.

4.3 You must complete all Course content, Materials, topic activities and past papers added to the Portal, achieving a mark of more than 90%.

4.4 You must demonstrate study of at least 120 hours for a single IGCSE, 200 hours for a double award IGCSE, or 360 hours of study for an A-Level, as recorded on the MDL Portal.

4.5 You must have passed the final mock examination.

4.6 You must have kept to your agreed payment plan, if applicable.

4.7 You must be able to prove your exam candidacy, have sat the physical exam, and have your grade shown on a certificate or transcript.

4.8 Course fees will be refunded to those students who have met the criteria listed above. Examination fees paid to an exam centre or awarding body will not be refunded.

4.9 We do not guarantee your highest possible score or grade; this guarantee relates only to achieving a passing grade, not any particular grade level.

4.10 You must genuinely engage with, and make a good-faith effort to study and complete, the Course.

4.11 Oxford College of Education reserves the right to withdraw this offer at any time.

4.12 Grade reference — GCSE, IGCSE, AS Level and A Level (current as of 2026):

Notes

• GCSE grades 9 to 4 (A* to C) – Certificate and qualification awarded. At GCSE, considered a ‘good pass’, and awards a qualification at Level 2 of the RQF.
• GCSE grades 3 to 1 (D to G) – Certificate and qualification awarded. At GCSE, considered a ‘pass’, and awards a qualification at Level 1 of the RQF.
• U: ungraded/unclassified – no certificate or qualification awarded.
• 9–1 grades were phased in by subject between 2017 and 2019 in England.
• New A*–G grades were introduced in Northern Ireland from 2019.
• A*–G grades have been used in Wales since 1994, and were used in England and Northern Ireland between 1994 and 2019.
• Before 1975, each exam board had its own grading system (some used letters, others numbers). Grades were only given to schools and not recorded on students’ certificates.

Both the 9–1 numerical scale and the A*–G alphabetical scale remain in active use for IGCSE — which one a certificate shows depends on the exam board (Pearson Edexcel uses 9–1 throughout; Cambridge International (CIE) uses A*–G for most subjects). Both scales carry equal recognition with UK universities and employers. Grade boundaries are set by each awarding body after every exam series and can vary slightly between sessions.

5. PAYMENTS

5.1 The Price is payable prior to the commencement of, or in accordance with an agreed instalment plan for, a Course.

5.2 Payment may be made by debit or credit card, or by such other method as we make available at checkout (for example bank transfer). Prices are subject to change at any time, but a change will not affect an Order already accepted under clause 4.2.

5.3 We offer interest-free payment plans on selected Courses. If you require a payment plan, please contact admissions@oxfordce.co.uk and we will do our best to arrange one.

5.4 We shall not be deemed to have received payment until the funds have actually been received by us in full and cleared.

6. ORDER, ENROLMENT AND ACCESS

6.1 An Order is an offer by you to purchase a Course on these Terms, which we are free to accept or decline at our discretion.

6.2 An Order is accepted by us when we confirm your enrolment and issue your unique Portal login details, normally within twenty-four (24) hours (on working days) of payment being received.

6.3 All Courses are delivered entirely online via the Portal. We do not supply printed books or other physical materials. You may begin your Course as soon as you receive your login details, and there is no enrolment deadline.

6.4 Except where the Materials are clearly defective or Online Access cannot reasonably be provided, you will be deemed to have accepted the Course if you do not notify us within fourteen (14) days of enrolment that you wish to cancel (see clause 12). Nothing in these Terms affects your statutory rights as a consumer.

6.5 We reserve the right, at our sole discretion, to decline enrolment on any Course.

7. SERVICES

7.1 By accepting these Terms, you also agree to our provision of the Services described in this clause 7.

7.2 We may sub-contract elements of our obligations (including tutor support or assessment marking) to third parties. This does not relieve us of our obligations to you under these Terms.

7.3 The Services include: access to Course Materials on the Portal; automatically-marked assessments and unlimited retakes while you have Online Access; past papers and marking schemes on completion of Course activities; and email tutor support for the Tutor Support Period described in clause 1.

7.4 Tutor support is optional and provided on a reasonable-endeavours basis by email. If you do not wish to use tutor support, no reduction in Price or refund is available on that basis alone.

7.5 Requests to change your assigned tutor cannot be accommodated, save at our discretion in exceptional circumstances.

7.6 We are not an examination board and do not set, mark or award final qualifications. On successful completion of the Course requirements we may issue a course completion certificate; this is not a final qualification. To obtain your official qualification, you must separately register for and sit the relevant examination(s) with the appropriate awarding body (for example Edexcel, AQA, OCR or CIE) or with the British Council where applicable. Booking of examinations is your responsibility as set out in clause 19; we will provide reasonable guidance and a list of recommended exam centres to assist you.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 All copyright and other Intellectual Property Rights in the Courses and Materials are owned by, or licensed to, OCE or the relevant awarding body. Copying, adapting, reproducing, selling, distributing, publishing or otherwise using any part of the Materials without our prior written permission is strictly prohibited.

8.2 You agree not to rent, lease, sub-license, loan, copy, modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works based on any part of a Course, or otherwise deal in it, except as expressly permitted by these Terms.

8.3 We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Course solely for your own personal study and for the purpose of completing the Course. Breach of this clause may result in termination of your Online Access.

8.4 Where Software is provided, or Online Access granted: (a) the licence is personal to you and may not be shared, distributed, or used on a shared/network basis for the benefit of others; (b) on termination of these Terms you must cease use of, and where applicable delete, any Software or downloaded Materials; and (c) ownership of, and Intellectual Property Rights in, any Software and Materials remain vested in us or our licensors at all times.

8.5 We do not warrant that the Portal, Software or Site will be uninterrupted, secure, or error-free, or that any defects will be corrected, although we will use reasonable endeavours to maintain a reliable service.

9. TERMINATION

9.1 We may suspend or terminate these Terms and your Online Access if: (a) you are in material breach (including non-payment) of these Terms which, if remediable, is not remedied within thirty (30) days of our written notice to you; (b) you infringe our Intellectual Property Rights in connection with a Course; or (c) you breach the Website Acceptable Use Policy referred to in clause 14.

9.2 You may terminate under the cancellation rights set out in clause 12.

9.3 On termination for any reason, you must cease using the Course, Materials, Software and Online Access.

10. LIMITATION OF LIABILITY

10.1 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.

10.2 Subject to clause 10.1, our total liability to you arising out of or in connection with these Terms, whether in contract, tort (including negligence) or otherwise, shall not exceed the Price paid for the relevant Course.

10.3 Subject to clause 10.1, we shall not be liable for any indirect or consequential loss, or for loss of profits, data, revenue, opportunity, or your liabilities to third parties.

10.4 We do not guarantee examination results, university offers, or any particular outcome from studying a Course; success depends significantly on your own study and revision.

10.5 Information on the Site and in our Prospectus is updated periodically and may be out of date when viewed; we take reasonable steps to keep it current but accept no liability for reliance on out-of-date information.

10.6 We cannot guarantee that the Site, Portal or any Software is free of viruses or other harmful code, and recommend you take reasonable precautions when accessing them.

10.7 We reserve the right to change prices, information and specifications relating to Courses at any time, subject to clause 5.2.

11. GOVERNING LAW AND OTHER TERMS

11.1 These Terms, together with any documents referred to in them, constitute the entire agreement between you and us and supersede any prior agreement or understanding, whether oral or written.

11.2 If we do not insist at any time on strict performance of your obligations, or do not exercise a right or remedy available to us, this is not a waiver of that right and does not relieve you of your obligations.

11.3 If any provision of these Terms is found by a competent authority to be invalid, unlawful or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force.

11.4 Notices to us should be sent to our registered office or to admissions@oxfordce.co.uk. We may give notice to you at the email or postal address you provided, or by posting a notice on the Site. Notice is deemed served twenty-four (24) hours after an email is sent, or three (3) days after posting by first-class mail.

11.5 You may not transfer, assign or sub-contract your rights or obligations under these Terms without our written consent. We may transfer, assign or sub-contract our rights and obligations at any time.

11.6 These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

12. YOUR RIGHT TO CANCEL

12.1 In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your Order within fourteen (14) days of the date you receive your Portal login details, without giving any reason.

12.2 You lose the right to cancel free of charge once you have accessed, viewed or downloaded 20% or more of the Course content, or, where you expressly asked us to begin providing the Course during the cancellation period, once the Course has been fully performed. Where you are enrolled under our 14-day free trial, clause 3 (14-Day Free Trial) applies in addition to this clause.

12.3 To cancel, contact us in writing at admissions@oxfordce.co.uk or at our registered office. We will process any refund due within fourteen (14) days of receiving your cancellation request, using the original payment method, in accordance with our published Refund Policy at oxfordce.co.uk/online-course-refund-policy/.

12.4 If you wish to change your Course (rather than cancel), you may do so within fourteen (14) days of purchase; where the new Course has a different Price, the difference is payable by, or refundable to, you as applicable.

12.5 Nothing in this clause affects your other statutory rights as a consumer.

12.6 Direct Debit terms:

Monthly subscription

• All payments are made in advance.
• If you cancel your monthly subscription, the cancellation takes effect from the following month.
• You will not be charged for any month after your cancellation has been processed.
• Where a refund is applicable, it will be calculated starting from the following month.
• No refund is issued for the current month that has already been paid.

Annual subscription

• All payments are made in advance.
• If you cancel your annual subscription, the cancellation takes effect from the following month.
• You will not be charged for any month after your cancellation has been processed.
• Where a refund is applicable, it will be calculated starting from the following month.

13. COMPLAINTS

13.1 If you have a complaint, please contact our Student Support team at admissions@oxfordce.co.uk, or in writing to our registered office, and we will investigate and respond within a reasonable time.

14. USE OF THE PORTAL (MY DIGITAL LEARNING)

14.1 To complete your Course you will access Materials and assessments through My Digital Learning at mydigitallearning.co.uk. By using the Portal you agree to comply with our Website Acceptable Use Policy as published on the Site from time to time.

14.2 We may suspend or terminate access to the Portal if you breach these Terms or the Website Acceptable Use Policy.

14.3 Course extensions: GCSE, IGCSE and AS Level Courses run for twelve (12) months and A-Level Courses for twenty-four (24) months from enrolment. If you need more time, an extension may be purchased at the rate published on the Site from time to time (currently £70 for 6 months, £99 for 12 months, and £150 for 24 months).

14.4 The marketing and information pages of the Site may be browsed by anyone. Access to the Portal itself is only available once enrolment is confirmed; where a student is under 18, the Portal account is set up and administered by the enrolling parent or legal guardian, in line with clauses 2.3, 2.7 and 2.8.

15. WRITTEN COMMUNICATIONS

15.1 You agree that communication with us will mainly be electronic. We will contact you by email or by posting notices on the Site or Portal. You agree that this satisfies any legal requirement that communications be “in writing”. This does not affect your statutory rights.

16. NOTICES

16.1 You must notify us promptly, in writing, of any change to your address, email address or other contact details.

17. EXTERNAL LINKS

17.1 The Site and Portal may include links to external websites, selected on editorial merit for their relevance to Course content or general usefulness. We do not accept payment or other consideration for including a link.

17.2 We are not responsible for the content of external websites, which we do not produce, maintain or control, and which may change without our knowledge.

17.3 A link to an external website does not imply our endorsement of that website, its owners, or its products or services.

18. PAYMENT PLANS AND INSTALMENTS

18.1 Where a course is purchased on an instalment plan, your first payment is treated as a non-refundable deposit.

18.2 You must ensure sufficient funds are available for each scheduled payment. If a payment fails, we will attempt to notify you and may apply a reasonable administration charge for late payment.

18.3 If a payment is more than thirty (30) days overdue, or you miss two (2) instalments or subscription payments, we will follow this process: (a) we will send a gentle reminder by email or WhatsApp; (b) if you do not pay or respond, we will send a final reminder by email, WhatsApp, telephone or live chat; (c) if you do not contact us within five (5) working days of that final reminder, we may refer your outstanding balance to a debt collection agency. In exceptional circumstances (such as job loss, serious illness or hospitalisation), please contact us as early as possible — we can extend your instalment plan for up to twelve (12) months at our discretion. Persistent late or missed payments may lead to a default or County Court Judgment (CCJ) being registered against you, which can have a serious and lasting impact on your credit rating.

18.4 Where we offer 0% interest payment plans, these are available on selected Courses over an agreed period, subject to status; plans over a longer duration, or offered through a third-party finance provider, may be subject to interest and that provider’s own terms, which will be made clear to you before you commit.

18.5  If you set up a monthly direct debit or subscription, you are required to continue making payments until the full balance is cleared. Should you stop payments – for any reason, including completing your final exam or choosing not to continue with the courses – you will be required to either pay the remaining balance in full as soon as possible or resume the monthly payments until the balance is cleared.

19. EXAMINATIONS

19.1 OCE Courses are not examinations themselves. To obtain a recognised qualification you must separately register for, and sit, the relevant examination with an awarding body (such as Edexcel, AQA, OCR or CIE) or through an accredited exam centre, or via the British Council for overseas candidates.

19.2 Booking an examination is your responsibility; we cannot book an examination on your behalf. We will provide guidance and a list of recommended exam centres from our network to assist you.

19.3 We recommend booking your examination at least six (6) months in advance for GCSE/IGCSE, and at least eight (8) months in advance for A-Level, to avoid late-entry fees. Subjects with practical, non-exam assessment (NEA) or coursework elements may require earlier booking; check with your chosen exam centre.

19.4 Examination fees are paid directly by you to the exam centre or awarding body and are separate from, and not included in, the Course Price. Awarding bodies typically charge from £45 for GCSE/IGCSE and from £115 for A-Level, with exam centres adding their own administration fee on top; fees vary and we recommend comparing exam centres. Late-entry fees may apply if the standard deadline is missed.

19.5 We are not responsible for an exam centre’s or awarding body’s fees, deadlines, availability, cancellation or rescheduling decisions, or for any exam not taking place for reasons outside our control.

19.6 For A-Level science subjects requiring a Practical Endorsement, you should refer to your Course page or contact us for subject-specific guidance and plan practical sessions in line with your chosen exam centre’s availability.

20. INTERNATIONAL STUDENTS

20.1 We welcome international students; Courses can be accessed, and tutor support provided by email, from anywhere in the world.

20.2 If you are an international student and would like to visit our campus to study on a 1-to-1 tutor basis, please contact our Admissions team, who will confirm the applicable fees and terms and conditions for that arrangement.

21. ACCEPTABLE USE OF THE SITE AND PORTAL

21.1 In using the Site and Portal you agree that you will not:

• transmit, post or store material that breaches any applicable law, regulation, or our Privacy Policy;
• take any action that places an unreasonable or disproportionate load on our infrastructure, including denial-of-service attempts, spamming, or overloading the Site or Portal;
• use data mining, robots, scraping tools or similar automated methods to extract data from the Site or Portal;
• attempt to probe, scan or test the vulnerability of the Site, Portal or any related system, or breach any security or authentication measure without authorisation;
• forge any packet header or part of the header information in any email or message sent through the Site or Portal;
• reverse engineer or decompile any part of the Site, Portal or Software;
• frame, aggregate, copy or duplicate Site or Portal content other than as permitted by clause 8;
• post, transmit or link to material that is vulgar, obscene, harassing, discriminatory, unlawful, or that infringes a third party’s rights;
• enrol on a Course on behalf of another person without their consent;
• share your login credentials with any third party;
• access data, an account, or a part of the Portal that you are not authorised to access;
• submit false, inaccurate or misleading information when registering or enrolling; or
• send unsolicited marketing communications to other users of the Site or Portal, or contact anyone who has asked not to be contacted.

21.2 We may suspend or terminate your Online Access if you breach this clause 21, in accordance with clause 9.

22. USER CONTENT AND SUBMISSIONS

22.1 Any coursework, assessment answers, messages to a tutor, or other material you submit through the Portal (“User Content”) remains your intellectual property. By submitting User Content you grant OCE a limited, non-exclusive licence to use, store, copy and mark that content solely for the purpose of providing, administering and marking your Course. We do not use your User Content for marketing or promotional purposes.

22.2 You are responsible for ensuring that any User Content you submit is your own work and does not infringe any third party’s rights or breach clause 21.

22.3 We may remove or decline to accept User Content that we reasonably believe breaches these Terms or applicable law, and may suspend or terminate the Online Access of the User responsible.

23. SITE CONTENT, ACCURACY AND AVAILABILITY

23.1 The Site and Portal may occasionally contain inaccuracies or typographical errors. We do not warrant the accuracy, reliability or completeness of Site or Portal content beyond the Course Materials themselves, and no advice or information you receive from us, whether oral or written, creates any warranty beyond what is expressly stated in these Terms.

23.2 We encourage you to keep your own copy or record of any work you submit through the Portal. Subject to clause 10, we are not liable for the loss or unauthorised modification of User Content.

23.3 Links from the Site to third-party websites are provided for convenience only and do not imply our endorsement of, or responsibility for, that third-party content.

24. INDEMNITY

24.1 You agree to indemnify OCE against any claim, cost or reasonable legal expense arising directly from: (a) User Content you submit in breach of clause 22.2; (b) your breach of clause 21 (Acceptable Use); or (c) your unlawful use of the Site or Portal. This indemnity does not apply to claims arising from our own breach of these Terms or negligence, and is subject to the limitations in clause 10.

25. CONTACT US

25.1 If you have any questions about these Terms, please contact us:

• Telephone: +44 1494 256340
• Email: admissions@oxfordce.co.uk
• Website: https://oxfordce.co.uk
• Registered office: Bridge House, 56 Bridge Street, High Wycombe, Buckinghamshire, HP11 2EL, United Kingdom

26. For Online Course Refund Policy, Terms of Business, Terms of Website Use, Website Acceptable Use Policy, Privacy Policy, Cookie Policy, Quality Assurance Policy, Your Data, and Modern Slavery Policy, please visit www.oxfordce.co.uk

Oxford College of Education Ltd

Terms and Conditions for Parents and Guardians — Reception to Year 9 Online Courses

Last Updated: [Date]

IMPORTANT NOTICE — PLEASE READ CAREFULLY

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Parent,” “Guardian,” “you,” or “your”) and Oxford College of Education Ltd (“OCE,” “we,” “us,” or “our”) governing your child’s (“Student,” “Learner,” “they,” or “their”) access to and use of our online learning platform, courses, materials, assessments, and related services for Reception to Year 9 (collectively, the “Services”).

By signing up for a trial, subscribing, making payment, or allowing your child to access the Services, you confirm that you:

• Are at least 18 years of age and have full legal authority to enter into this agreement.
• Have read, understood, and agree to be bound by these Terms on behalf of yourself and your child.
• Accept that these Terms limit OCE’s liability and include disclaimers, indemnities, and waivers that affect your legal rights.
• Accept that OCE is an online learning material provider only and is not responsible for your child’s actions, safety, or wellbeing beyond the provision of academic course content.
• Accept that you are solely responsible for supervising your child and monitoring their online activity.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICES.

1. DEFINITIONS

2. NATURE AND STATUS OF OCE AND THE SERVICES

2.1 OCE is an Online Learning Material Provider — Not an Exam Board or Regulated Body.

You expressly acknowledge and agree that:

• OCE is an online learning material provider only.
• OCE is NOT a board, an exam board, an awarding body, or a regulated qualification provider.
• OCE’s Reception to Year 9 courses are NOT regulated by Ofqual or any other regulated body.
• OCE’s Reception to Year 9 courses do not lead to any formal qualification, GCSE, A Level, or any other regulated certification.
• Any certificate issued for Reception to Year 9 is a Course Completion Certificate or End of Year Activities Completion Certificate issued by OCE — not a regulated academic qualification.
• OCE is ASIC-accredited as a UK education provider, but this accreditation relates to OCE’s institutional status and does not mean the Reception to Year 9 courses are regulated qualifications.
• OCE is not currently VAT-registered; no VAT is added to the Price.
• OCE is not a Tier 4 college and does not issue a CAS number.
• Greater Lincolnshire College Ltd is a subsidiary of Oxford College of Education Ltd.

2.2 No Guarantee of Academic Results.

You expressly acknowledge and agree that:

• OCE does not guarantee that any Student will achieve any specific score, mark, grade, rank, or position in their class, school, or any examination.
• OCE does not guarantee that any Student will pass any GCSE, IGCSE, A Level, 11+ examination, grammar school entrance examination, university admissions test, or any other assessment.
• OCE does not guarantee that any Student will be “top of their class” or achieve any particular academic outcome.
• OCE does not guarantee admission to any school, university, or institution.
• OCE does not guarantee your child’s highest possible score or grade.
• Any statement, testimonial, example, or statistic regarding learner outcomes is illustrative only and does not constitute a promise, warranty, or guarantee of similar results for your child.
• Success depends significantly on your child’s own study, revision, effort, and engagement.

2.3 Individual Results Vary.

You expressly acknowledge and agree that:

• Every Student is different.
• Academic results may vary significantly from student to student.
• Factors affecting results include, but are not limited to: the Student’s natural ability, effort, attendance, engagement, home environment, prior knowledge, learning difficulties, and emotional wellbeing.
• These factors are outside OCE’s control.
• OCE shall not be liable for any failure of a Student to achieve any particular result.

2.4 Content Creation and Sources.

You expressly acknowledge and agree that:

• OCE’s course content, activities, quizzes, learning materials, mock tests, and end-of-year tests have been created using a combination of:
  • The professional experience of OCE’s tutors, teachers, and management team.
  • Published books, educational resources, and links.
  • Artificial intelligence (AI) tools.
• OCE’s course content writers have each completed 10 or more GCSEs and 3 or more A Levels, and have based the course content on their educational experiences.
• While OCE endeavors to ensure accuracy, OCE does not warrant that all Content is error-free, complete, or suitable for any particular purpose.

2.5 Curriculum Alignment.

You expressly acknowledge and agree that:

• OCE’s Reception to Year 9 courses follow the UK National Curriculum.
• OCE also collects topics from Edexcel and Cambridge curricula to provide students with broader choices.
• This alignment is not a guarantee that the Content covers every topic required by any specific school, exam board, or assessment.
• You are responsible for verifying that the Content meets your child’s specific educational needs.

2.6 OCE Reserves the Right to Modify the Services.

OCE reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. OCE shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. IMPORTANT — 14-DAY COOLING-OFF RULE

3.1 Cooling-Off Period.

All OCE online courses are covered by a 14-day cooling-off period, starting from the date of payment.

3.2 Full Refund If Not Started.

If you cancel within this 14-day period and have not started the course, you are entitled to a full refund.

3.3 No Refund After 14 Days.

Once 14 days have passed from the relevant start date, NO REFUND will be given, regardless of whether the course has been accessed, started or used, save where a refund is required by law.

3.4 Statutory Right to Cancel.

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your Order within fourteen (14) days of the date you receive your Portal login details, without giving any reason.

3.5 Loss of Right to Cancel Free of Charge.

You lose the right to cancel free of charge once you have accessed, viewed or downloaded 20% or more of the Course content, or, where you expressly asked us to begin providing the Course during the cancellation period, once the Course has been fully performed. Where you are enrolled under our 14-day free trial, clause 4 (14-Day Free Trial) applies in addition to this clause.

3.6 How to Cancel.

To cancel, contact us in writing at admissions@oxfordce.co.uk or at our registered office. We will process any refund due within fourteen (14) days of receiving your cancellation request, using the original payment method, in accordance with our published Refund Policy at oxfordce.co.uk/online-course-refund-policy/.

3.7 Course Changes.

If you wish to change your Course (rather than cancel), you may do so within fourteen (14) days of purchase; where the new Course has a different Price, the difference is payable by, or refundable to, you as applicable.

3.8 Statutory Rights.

Nothing in this clause affects your other statutory rights as a consumer.

4. 14-DAY FREE TRIAL

4.1 Free Trial Offer.

We offer a 14-day free trial on our Reception to Year 9 Courses, giving you full, unrestricted access to explore our course library before committing to a paid subscription.

4.2 Direct Debit Requirement.

To start a free trial you must set up a Direct Debit mandate at sign-up. No payment is taken upfront, and you will have full access for the 14-day trial period.

4.3 Cancellation During Trial.

If you are not satisfied during the trial, you may cancel at any time within the 14 days by cancelling your Direct Debit, in which case no payment will be taken, subject to clause 4.4. If you do not cancel, your first payment will be taken once the 14-day trial ends.

4.4 20% Usage Threshold.

If you (or your child) access, view or download more than 20% of the content, materials or resources of a Course during the trial period, you will be liable to pay: (a) the first month’s fee, where you have set up a monthly Direct Debit subscription; or (b) the first year’s fee, where you have set up an annual subscription — in either case, whether or not you cancel within the 14-day trial period. This charge reflects the proportion of Course content you have accessed and is disclosed to you before you start your trial.

4.5 Relationship to Statutory Cancellation.

The 20% usage threshold in this clause corresponds to, and should be read together with, the threshold in clause 3.5 governing your statutory right to cancel.

4.6 OCE Reserves the Right to Withdraw Trial.

We reserve the right to withdraw or amend the free trial offer, including its terms, at any time; the terms applicable to your trial are those published on the Site at the time you sign up.

5. PRICING, PAYMENT, AND PRICE CHANGES

5.1 Subscription Options and Pricing.

• Prices are quoted in GBP (£) and are subject to change.
• Annual plans are paid upfront and offer a 30% discount.
• Monthly plans are paid in advance.
• We offer interest-free payment plans on selected Courses. If you require a payment plan, please contact admissions@oxfordce.co.uk.

5.2 OCE Reserves the Right to Change Prices.

You expressly acknowledge and agree that:

• OCE reserves the right to increase or decrease its prices at any time, at its sole discretion.
• OCE reserves the right to introduce, modify, or withdraw discounts, special offers, promotional offers, seasonal offers, introductory offers, or any other pricing arrangements at any time, at its sole discretion.
• Any price change will apply to new Subscriptions and renewals from the date of the change.
• OCE will endeavor to provide reasonable notice of any price increase to existing Subscribers, but is not obligated to do so.
• Continued use of the Services after a price change constitutes your acceptance of the new price.
• We reserve the right to change prices, information and specifications relating to Courses at any time.

5.3 No Retroactive Discounts or Refunds for Price Changes.

You expressly acknowledge and agree that:

• If you have already purchased a course or Subscription at the actual price at the time of purchase, you cannot claim back any discount, special offer, promotional offer, seasonal offer, or any other price reduction that is introduced after your purchase.
• If OCE introduces a discount, special offer, or price reduction after you have purchased, you are not entitled to a refund, credit, or retrospective discount.
• If OCE increases its prices after you have purchased, you are not entitled to a refund, credit, or any compensation.
• You are not entitled to any refund, credit, or compensation if you find the same or similar Services offered at a lower price elsewhere or through OCE at a later date.
• This clause applies to all purchases, including but not limited to: monthly Subscriptions, annual Subscriptions, one-off purchases, and bundle purchases.

5.4 OCE Reserves the Right to Add, Amend, or Remove Courses.

You expressly acknowledge and agree that:

• OCE reserves the right to add new courses, amend existing courses, update course content, change course structure, modify learning materials, add or remove topics, change assessments, and remove or discontinue courses at any time, at its sole discretion.
• OCE reserves the right to change the number of subjects included in any Subscription plan at any time.
• OCE will endeavor to provide reasonable notice of any material changes to courses, but is not obligated to do so.
• OCE shall not be liable to you or any third party for any such addition, amendment, modification, or removal.
• No refunds, credits, or compensation will be issued for any course that is added, amended, modified, or removed.

5.5 Payment Methods.

• Direct Debit (via GoCardless)
• Debit or credit card (Visa, MasterCard, American Express, Solo)
• PayPal
• Bank Transfer

5.6 Payment Plans and Instalments.

• Where a course is purchased on an instalment plan, your first payment is treated as a non-refundable deposit.
• You must ensure sufficient funds are available for each scheduled payment. If a payment fails, we will attempt to notify you and may apply a reasonable administration charge for late payment.
• If a payment is more than thirty (30) days overdue, or you miss two (2) instalments or subscription payments, we will follow this process: (a) we will send a gentle reminder by email or WhatsApp; (b) if you do not pay or respond, we will send a final reminder by email, WhatsApp, telephone or live chat; (c) if you do not contact us within five (5) working days of that final reminder, we may refer your outstanding balance to a debt collection agency. In exceptional circumstances (such as job loss, serious illness or hospitalisation), please contact us as early as possible — we can extend your instalment plan for up to twelve (12) months at our discretion. Persistent late or missed payments may lead to a default or County Court Judgment (CCJ) being registered against you, which can have a serious and lasting impact on your credit rating.
• Where we offer 0% interest payment plans, these are available on selected Courses over an agreed period, subject to status; plans over a longer duration, or offered through a third-party finance provider, may be subject to interest and that provider’s own terms, which will be made clear to you before you commit.
• If you set up a monthly direct debit or subscription, you are required to continue making payments until the full balance is cleared. Should you stop payments – for any reason, including choosing not to continue with the courses – you will be required to either pay the remaining balance in full as soon as possible or resume the monthly payments until the balance is cleared.

5.7 Late or Failed Payments.

If any payment fails or is reversed, OCE may suspend or terminate access to the Services immediately. You remain liable for all outstanding amounts.

5.8 Chargebacks.

If you initiate a chargeback or payment dispute, OCE reserves the right to:

• Suspend or terminate your access immediately.
• Recover any associated costs, including legal fees.
• Report the matter to relevant credit reference agencies.

6. CANCELLATION AND REFUNDS

6.1 Cancellation.

• You may cancel your Subscription at any time by cancelling your Direct Debit mandate with your bank.
• Monthly Subscription: All payments are made in advance. Cancellation takes effect from the following month. You will not be charged for months after cancellation has been processed. Refunds, if applicable, will be processed starting from the following month. No refunds will be issued for the current month already paid.
• Yearly Subscription: All payments are made in advance. Cancellation takes effect from the following month. Refunds, if applicable, will be processed starting from the following month.
• Cancellation is your responsibility. OCE is not responsible for any failure by you to cancel correctly.
• No refunds will be issued for partial months or unused periods.

6.2 No Refunds.

Except as required by law, all payments are non-refundable. This includes, but is not limited to, cases where:

• You or your child are dissatisfied with the Services.
• Your child does not progress as hoped.
• Your child does not achieve any particular result.
• You fail to use the Services.
• Your child does not complete the course.
• OCE changes its prices.
• OCE introduces a discount or special offer after your purchase.
• OCE adds, amends, or removes any course or content.
• You have accessed 20% or more of the Course content.

6.3 Statutory Cooling-Off.

Please refer to clause 3 (Important — 14-Day Cooling-Off Rule) for your statutory right to cancel.

7. WHAT IS INCLUDED IN THE SERVICES

7.1 Course Content.

Each year and subject includes:

• Initial Assessment to identify the Student’s current level
• Learning Topics List (clear roadmap of what will be covered)
• Study materials
• Unlimited activities
• Play, fun, and learn activities
• Knowledge tests to check understanding
• Student feedback
• Parent feedback
• Teacher engagement
• 2–3 mock tests per subject
• End of Year paper-based test (printable with mark scheme included)
• Course Completion Certificate (upon satisfying all requirements)

7.2 Access to All Levels.

• Upon joining, the Student is registered for all subjects from Reception to Year 9, giving complete access to everything.
• Fast learners can move to the next level or year.
• Learners who need more time can go back, learn what they need, and progress at their own pace.
• One subscription. All access. Every level.

7.3 Age Groups and Year Levels.

• The Platform covers Reception through Year 9 (ages 4 to 14).
• Content is mapped to age-appropriate learning stages.

7.4 Subjects Available.

• 16 Subjects: Mathematics, English, Biology, Chemistry, Physics, Geography, History, Computer Science, Spanish, French, AI Skills, Digital Literacy, Money Management, General Knowledge, Coding, Academic Games
• 5 Subjects: Maths, English, Biology, Chemistry, Physics
• 2 Subjects: English and Maths

7.5 Eligibility.

The Services are suitable for:

• General students
• Homeschooling students
• Advanced learners
• Students with ADHD
• Students with learning difficulties
• Slow learners
• Students learning English as an additional language (EAL)
• International students

7.6 Certificates.

• A Course Completion Certificate or End of Year Activities Completion Certificate is issued after the Student finishes everything for that year, including:
  • Reading and studying all topics
  • Completing all quizzes and activities
  • Passing mock tests
  • Completing the end-of-year test
• Certificates are issued by Oxford College of Education.
• Certificates are not regulated qualifications and are not equivalent to GCSE, A Level, or any other formal qualification.
• Certificates do not guarantee any particular academic outcome, class rank, or admission.
• To obtain an official qualification, you must separately register for and sit the relevant examination(s) with the appropriate awarding body.

7.7 No Formal Qualifications.

• The Reception to Year 9 Platform focuses on curriculum-aligned learning and progress rather than formal qualifications.
• OCE’s separate GCSE and further programmes may lead to recognised qualifications, but these are not part of the Reception to Year 9 Subscription unless expressly stated.

7.8 We Are Not an Examination Board.

• We are not an examination board and do not set, mark or award final qualifications.
• To obtain your official qualification, you must separately register for and sit the relevant examination(s) with the appropriate awarding body (for example Edexcel, AQA, OCR or CIE) or with the British Council where applicable.
• Booking of examinations is your responsibility; we will provide reasonable guidance and a list of recommended exam centres to assist you.

8. YOUR RESPONSIBILITIES — SUPERVISION, SAFETY, AND WELLBEING

8.1 Parental Supervision Is Required.

You expressly acknowledge and agree that:

• You are solely responsible for supervising your child’s use of the Services.
• OCE does not provide a monitoring system to stop your child from using social media, games, or other websites during study time.
• Once you log in, your child will receive an Online Safety Card — please read it with your child before starting.
• OCE strongly advises regular monitoring and checking what your child has been doing.
• OCE suggests that parents watch their child during online study.
• OCE is NOT responsible if your child visits other websites, clicks on links, or engages in any activity outside the Platform.
• OCE is NOT responsible for any harm, damage, or illegal activity conducted by your child online.
• OCE is NOT responsible for monitoring your child’s screen time, online safety, or activity beyond the technical safeguards we implement.
• OCE only provides academic course content. It is the parent’s sole liability and responsibility to see what their child is learning and ensure they are doing it.

8.2 Health and Safety Notice.

You expressly acknowledge and agree that:

• OCE provides academic course content only.
• You are responsible for reading and explaining any health and safety notices to your child.
• You are responsible for ensuring your child takes appropriate breaks, maintains good posture, and uses devices safely.
• OCE is not responsible for any health issues arising from screen time, posture, eye strain, or repetitive strain injuries.
• OCE recommends the 20-20-20 rule: every 20 minutes, look at something 20 feet away for 20 seconds.
• OCE recommends that children take regular breaks and engage in physical activity.
• OCE is not responsible for any injury, illness, or harm arising from your child’s use of the Services.

8.3 Online Safety.

• OCE is not responsible for any content your child may access outside the Platform.
• OCE is not responsible for any interaction your child may have with third parties online.
• OCE is not responsible for any illegal activity conducted by your child online.
• You are responsible for ensuring your child understands online safety rules.
• You are responsible for ensuring your child does not engage in cyberbullying, harassment, or any other harmful behaviour.
• OCE is not responsible for any consequences arising from your child’s online behaviour.

8.4 Acceptable Use.

You and your child agree not to:

• Share login credentials with anyone outside your immediate household.
• Record, copy, reproduce, distribute, or resell any Content.
• Use the Services for any unlawful, harmful, or inappropriate purpose.
• Attempt to reverse-engineer, hack, or disrupt the Platform.
• Upload or transmit any viruses, malware, or harmful code.
• Use the Services in any way that could damage OCE’s reputation or business.
• Transmit, post or store material that breaches any applicable law, regulation, or our Privacy Policy.
• Take any action that places an unreasonable or disproportionate load on our infrastructure.
• Use data mining, robots, scraping tools or similar automated methods to extract data.
• Attempt to probe, scan or test the vulnerability of the Site, Portal or any related system.
• Forge any packet header or part of the header information in any email or message.
• Frame, aggregate, copy or duplicate Site or Portal content.
• Post, transmit or link to material that is vulgar, obscene, harassing, discriminatory, unlawful, or that infringes a third party’s rights.
• Enrol on a Course on behalf of another person without their consent.
• Access data, an account, or a part of the Portal that you are not authorised to access.
• Submit false, inaccurate or misleading information when registering or enrolling.
• Send unsolicited marketing communications to other users.

8.5 Technical Requirements.

• You are responsible for ensuring you have the necessary devices, internet connection, and software to access the Services.
• The Platform works on most laptops, desktops, tablets, and mobile phones with a modern web browser and a stable internet connection.
• No special software needs to be installed.
• OCE is not liable for any technical failures on your end, including but not limited to: internet outages, device malfunctions, browser incompatibility, or power failures.

8.6 Home Education and School Supplementation.

• The Services can support full home education.
• Many families use the Services alongside school for reinforcement.
• You are responsible for ensuring the Services meet your legal home education obligations (if applicable).
• OCE is not responsible for any failure to meet home education requirements.

8.7 EAL Students.

• If English is not your first language, you can translate study materials using Google Translate or an AI tool such as ChatGPT or Claude.
• OCE does not guarantee that translations will be accurate or complete.
• OCE is not responsible for any misunderstandings arising from translation.

9. PROGRESS, ASSESSMENTS, AND FEEDBACK

9.1 Parent Dashboard.

• Parents have access to a dashboard showing completed activities and progress.
• Real-time monitoring may vary by feature.
• You can see your child’s daily activities by logging into your child’s account.

9.2 Progress Reports.

• Progress can be reviewed at any time through the parent dashboard.
• Regular summaries are provided periodically.
• A step-by-step guide on how to view and print progress reports is available once you join.

9.3 Assessments and Mock Tests.

• Children complete regular quizzes and assessments built into each unit.
• 2–3 mock tests per subject are included.
• End of Year paper-based test is printable with mark scheme included.
• Assessment results are available through the parent dashboard.

9.4 Notification of Concerns.

• OCE’s team monitors engagement and progress and will flag any concerns.
• OCE may offer extra support where helpful.
• OCE is not obligated to provide additional support beyond what is included in the Subscription.

9.5 No Guarantee of Progress.

• OCE does not guarantee that any Student will make any particular amount of progress.
• OCE does not guarantee that any Student will complete the course in any particular timeframe.
• OCE does not guarantee that any Student will be ready for any particular examination or assessment.

10. SUPPORT AND COMMUNICATION

10.1 Support Hours.

• OCE’s support team is available during standard UK business hours.
• Responses to queries are provided as promptly as possible.
• OCE does not guarantee any specific response time.

10.2 Contact Methods.

• Email: admissions@oxfordce.co.uk
• Phone: +44 1494 256340
• Live Chat: www.oxfordce.co.uk
• Support Ticket System (via the Platform)
• Website: https://oxfordce.co.uk

10.3 Technical Issues.

• Please contact OCE’s support team via the Platform’s help section or email.
• OCE will assist promptly but does not guarantee any specific resolution time.

10.4 School Holidays.

• In many cases, pausing your Subscription during school holidays is possible.
• Please contact OCE’s team to arrange this for your account.
• Pausing is not guaranteed and is subject to OCE’s discretion.

10.5 No Emergency Support.

• OCE’s support is not an emergency service.
• OCE is not responsible for any urgent educational, safeguarding, or welfare issues.
• For emergencies, contact appropriate local authorities or emergency services.

10.6 Written Communications.

• You agree that communication with us will mainly be electronic.
• We will contact you by email or by posting notices on the Site or Portal.
• You agree that this satisfies any legal requirement that communications be “in writing”.
• This does not affect your statutory rights.

10.7 Notices.

• You must notify us promptly, in writing, of any change to your address, email address or other contact details.
• Notices to us should be sent to our registered office or to admissions@oxfordce.co.uk.
• We may give notice to you at the email or postal address you provided, or by posting a notice on the Site.
• Notice is deemed served twenty-four (24) hours after an email is sent, or three (3) days after posting by first-class mail.

11. PRIVACY AND DATA PROTECTION

11.1 Data Protection.

• OCE takes data protection seriously and handles all personal and learner data in line with UK GDPR requirements.
• Your use of the Services is also governed by OCE’s Privacy Policy, which is incorporated into these Terms by reference.

11.2 Data We Collect.

• Student’s name, date of birth, and year group.
• Parent/guardian contact details.
• Payment information (processed by third-party payment processors).
• Learning progress and assessment data.

11.3 How We Use Data.

• To provide and improve the Services.
• To communicate with you about your Subscription.
• To monitor progress and provide feedback.
• To comply with legal obligations.

11.4 Data Sharing.

• OCE may share data with third-party service providers (e.g., payment processors, hosting providers) as necessary to provide the Services.
• OCE will not sell your personal data to third parties.
• OCE may disclose data if required by law.

11.5 Your Rights.

• You have the right to access, correct, or delete your personal data.
• You have the right to withdraw consent at any time.
• To exercise these rights, contact OCE at admissions@oxfordce.co.uk.

11.6 Data Retention.

• OCE retains data for as long as necessary to provide the Services and comply with legal obligations.
• Upon cancellation, OCE may retain certain data for legal, regulatory, or operational purposes.

12. SAFEGUARDING

12.1 Safeguarding Policies.

• OCE follows robust safeguarding policies in line with UK requirements to protect all learners using the Platform.
• All staff working with children are appropriately qualified and DBS-checked in line with UK safeguarding requirements.
• Our safeguarding arrangements are set out in our Student Safeguarding Policy, available at oxfordce.co.uk, which parents and guardians are encouraged to read before enrolment.

12.2 Content Creation.

• Content is developed and reviewed by OCE’s qualified education team, including the Director of Studies, to ensure quality and curriculum alignment.

12.3 Reporting Concerns.

• If you have any safeguarding concerns, contact OCE immediately at admissions@oxfordce.co.uk.
• OCE will investigate and take appropriate action.

12.4 No Direct Contact with Students.

• OCE’s tutors and staff do not have direct, unsupervised contact with students.
• All communication is through the Platform or via the Parent.
• Where a minor is enrolled, we recommend that a parent or guardian’s email address is used for the account so that all tutor and administrative communications are received by a responsible adult.

13. INTELLECTUAL PROPERTY

13.1 Ownership.

• All Content, materials, and intellectual property on the Platform are owned by or licensed to OCE.
• This includes, but is not limited to: text, graphics, logos, images, videos, quizzes, assessments, and software.

13.2 License.

• You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your child’s personal, non-commercial use only.
• Any other use is strictly prohibited.

13.3 Restrictions.

You may not:

• Copy, reproduce, distribute, or resell any Content.
• Modify, adapt, or create derivative works based on the Content.
• Use the Content for any commercial purpose.
• Remove any copyright or proprietary notices.
• Rent, lease, sub-license, loan, translate, reverse engineer, decompile, disassemble or create derivative works based on any part of a Course.

13.4 Consequences of Infringement.

• Unauthorized use of OCE’s intellectual property may result in immediate termination of access and legal action.
• You agree to indemnify OCE for any losses arising from your infringement.

14. LIMITATION OF LIABILITY

14.1 To the fullest extent permitted by law, OCE, its directors, officers, employees, agents, affiliates, and subcontractors shall NOT be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, data, goodwill, or opportunity.
• Damages arising from your child’s academic performance, exam results, or university admissions.
• Damages arising from any interruption, suspension, or termination of the Services.
• Damages arising from any third-party content or links.
• Damages arising from your failure to supervise your child.
• Damages arising from your child’s use of social media, games, or other websites during study time.
• Damages arising from any technical failures on your end.
• Damages arising from any inaccuracy, incompleteness, or unsuitability of the Content.
• Damages arising from any failure to achieve any particular result.
• Damages arising from any failure to meet home education requirements.
• Damages arising from any translation inaccuracies.
• Damages arising from any price change, discount, special offer, or promotional offer.
• Damages arising from any addition, amendment, modification, or removal of any course or content.
• Damages arising from any change to the number of subjects included in any Subscription plan.
• Damages arising from any harm, damage, or illegal activity conducted by your child online.
• Damages arising from any health issues arising from screen time, posture, eye strain, or repetitive strain injuries.
• Damages arising from any interaction your child may have with third parties online.

14.2 OCE’s total aggregate liability to you for any and all claims shall NOT exceed the total amount of fees you have paid to OCE in the 12 months preceding the claim.

14.3 Nothing in these Terms excludes or limits OCE’s liability for:

• Death or personal injury caused by OCE’s negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded or limited by law.

14.4 OCE is not liable for any failure or delay in performing its obligations where such failure or delay is due to causes beyond its reasonable control, including but not limited to: acts of God, war, terrorism, strikes, lockouts, industrial disputes, fires, floods, storms, earthquakes, epidemics, pandemics, government actions, or failures of third-party service providers.

14.5 We do not guarantee examination results, university offers, or any particular outcome from studying a Course; success depends significantly on your own study and revision.

14.6 Information on the Site and in our Prospectus is updated periodically and may be out of date when viewed; we take reasonable steps to keep it current but accept no liability for reliance on out-of-date information.

14.7 We cannot guarantee that the Site, Portal or any Software is free of viruses or other harmful code, and recommend you take reasonable precautions when accessing them.

15. INDEMNIFICATION

15.1 You agree to indemnify, defend, and hold harmless OCE, its directors, officers, employees, agents, affiliates, and subcontractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms.
• Your child’s use of the Services.
• Your violation of any law or third-party right.
• Any claim by a third party related to your use of the Services.
• Any claim arising from your failure to supervise your child.
• Any claim arising from your child’s