Frequently Asked Questions

CPD FAQs

Here are some of our most frequently asked questions. We believe it is important that you have all the information relating to your course of study before you make a decision to enrol.

Joining our CPD courses offers a range of benefits, and here's why you should consider enrolling:

  • Customised e-Learning Content — courses tailored to meet the specific needs of learners, ensuring a focused and relevant educational experience.
  • Industry Expertise — course content is created by industry experts, ensuring high-quality and up-to-date information.
  • CPD Approved Learning Material — approved by the Continuing Professional Development (CPD) accreditation, demonstrating commitment to maintaining and enhancing professional skills.
  • Regular Updates — course content is regularly updated by experts to reflect the latest industry trends, standards and practices.
  • Global Recognition and Awards — our courses have gained global recognition and multiple awards.
  • Interactive and User-Friendly — our courses and learning portal are designed to enhance the overall learning experience.
  • Immediate Certification — receive your certificate instantly upon completing the course, available for immediate download.
  • Flexible Access — start your course immediately with 24/7 access, learn at your own pace, 365 days a year.
  • Multiple Choice Exams — assess your knowledge through multiple-choice exams with an 80% pass mark.
  • Inclusive Exam Fee — the exam fee is included in the course price, no additional costs.
  • Three Retakes at No Extra Cost — retake the exam up to three times without incurring extra charges.
  • Printable Certificate — print your certificate directly from your portal upon successful completion.
  • Flexible Completion Time — each course provides 12 months of login access, though early completion is possible.
  • Engaging Learning Materials — interactive materials designed to enhance your understanding of the subject.
  • Compatibility — compatible with all major browsers and devices for a seamless learning experience.
  • Online Delivery — access the course online through our bespoke e-learning portal and Learning Management System (LMS).
  • Multiple Contact Options — reach us via email, WhatsApp or live chat for any queries or support.

By joining our CPD courses, you gain access to a comprehensive, flexible, and expertly crafted learning experience designed to meet your professional development needs.

Inside the course

Throughout the course, you will engage with the content through reading, video (if available), and various activities and assessments. Each course includes all assessments, allowing you to check your understanding as you progress. At the end of each module/unit you complete an assessment test — these are automatically graded, giving you immediate feedback.

Certificate

Once you complete the full reading, video (if available), all activities and assessments, and the multiple-choice exam/quiz, the system generates a course completion certificate. The certificate is not only from Oxford College of Education but is also approved by the Continuing Professional Development (CPD) organisation, adding credibility and indicating alignment with established professional development standards. Each certificate carries the CPD logo.

User Guide: CPD Course User Guide (PDF)

Education is a lifelong currency — it gives you a better communication circle and reveals your true talents. Education helps enhance people's skills and knowledge and boosts self-confidence. It helps you start or improve your career; our recognised CPD accredited courses help you gain new skills and enhance your CV to submit to your present or future employers.

  1. CPD – Continuing Professional Development
  2. Gain new skills
  3. Improve job prospects
  4. Enhance employment opportunities
  5. Improve career satisfaction
  6. Tracks prior learning
  7. Keeps you up to date with your job requirements
  8. Enhance your CV/Profile
  9. Helps lead the way to further education
  10. Dedication, commitment and value
  11. Helps increase your chances of getting a good job
  12. Helps improve your ability to learn new things
  13. Helps people hone their leadership skills
  14. Helps you continue making a meaningful contribution to your team
  15. Makes you more effective in the workplace
  16. Assists you to advance in your career and move into positions where you lead, manage, influence, coach and mentor others
  17. It is a worthy investment
  1. CPD – Continuing Professional Development
  2. Gain new skills
  3. Improve job prospects
  4. Enhance employment opportunities
  5. Improve career satisfaction
  6. Tracks prior learning
  7. Keeps you up to date with your job requirements
  8. Enhance your CV/Profile
  9. Helps lead the way to further education
  10. Dedication, commitment and value
  11. Helps increase your chances of getting a good job
  12. Helps improve your ability to learn new things
  13. Helps people hone their leadership skills
  14. Helps you continue making a meaningful contribution to your team
  15. Makes you more effective in the workplace
  16. Assists you to advance in your career and move into positions where you lead, manage, influence, coach and mentor others
  17. It is a worthy investment

It is considered across all industries that CPD points, units and credits all relate to the same thing — CPD Hours. CPD Hours is the time a delegate spends in "active learning" — the actual time spent learning something relevant to their Continuing Professional Development objectives. For example: a 1-day accredited CPD training course running 9am–5pm with a 1-hour lunch break would count as 7 CPD Hours.

It is estimated that 95% of all professional bodies use CPD Hours as their measure, and where the terms CPD points, units or credits are used, these are typically in a 1:1 ratio with CPD Hours — meaning 1 CPD point typically equals 1 CPD Hour.

The course is delivered online via our bespoke e-learning portal — a Learning Management System (LMS) online e-learning system.

It's good to know help is at hand. We take pride in our customer service, offering dedicated, unlimited online email support whilst studying to help answer any questions you may have.

You can start immediately after purchasing online.

You can use your Visa, MasterCard, American Express, or Solo card to pay for the online course. Our site uses the latest SSL encryption to ensure your safety.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process, and we will also send you an email confirming them.

You can study the course any time you like — log in and out of the web-based course as often as you require. It's compatible with all computers, tablets and smartphones, so you can even study on the move!

The pass mark for the test is 80%.

If you don't pass the test first time, you will get further opportunities to retake it after extra study. There is no limit on the number of retakes, and all test retakes are included within the price of the course.

Once you have completed your test, you can log in to your account and download/print your certificate any time you need it. If you'd prefer us to post a certificate to a UK address, there's an admin charge of £10 (certificates sent internationally may cost more).

Yes — it is a recognised CPD qualification.

Our care courses help you learn new skills in specific areas of study. The Care Certificate launched on 1 April 2015 — all new healthcare assistants and social care support workers are expected to gain a Care Certificate within 12 weeks of employment.

The Care Certificate assesses the fundamental skills, knowledge and behaviours required to provide safe, effective and compassionate care. It is awarded to staff in health and care roles who can demonstrate they meet each of the 15 Care Certificate standards:

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Person-centred values
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Mental health, dementia and learning disabilities
  10. Safeguarding adults
  11. Safeguarding children
  12. Basic life support
  13. Health and safety
  14. Handling information
  15. Infection prevention and control

CPD stands for Continuing Professional Development — the learning activities professionals engage in to develop and enhance their abilities. CPD is a holistic approach to the enhancement of personal skills and proficiency throughout a professional's career.

Engaging in CPD activities ensures that academic and practical qualifications do not become outdated, and allows individuals to continually "up-skill" or "re-skill" regardless of occupation, age or educational level. It is an ongoing process of frequently improving skills and competencies to enhance workplace performance and future career prospects.

Continuing Professional Development is a commitment to ongoing lifelong learning. CPD encourages looking forward and identifying opportunities to learn something new, refresh existing knowledge, improve skills, or simply keep up-to-date with the latest developments within a particular profession or industry.

In practice, CPD can mean everything from taking a training course or attending an educational event, to studying for new qualifications or learning new aspects of a job. It enables learning to become conscious and proactive rather than passive and reactive, and involves documenting and keeping a record of the increasing skills, knowledge and experience gained throughout a career.

CPD combines different methodologies — training courses, seminars, workshops, conferences and events, webinars and online eLearning programmes — as well as sharing best-practice techniques, thoughts and ideas, all focused on improving within the work environment.

A CPD record helps keep track of your learning progression year to year — it is an individual's evidential documentation of their Continuing Professional Development obligations for their professional body or association. It contains a register of learning activities (training courses, workshops, educational events attended), the number of CPD hours/points completed for a given year, and copies of delegate CPD certificates, which act as validation that the learning was attended and completed.

Professional bodies review members' CPD portfolios to ensure they meet their annual CPD hours or points requirements. A CPD portfolio should demonstrate a range of different learning methods and their different impacts on future capability — always keep it up to date, as it's harder to record CPD at year-end while trying to remember everything completed over the last 12 months.

One of the most frequent questions about Continuing Professional Development is how CPD is recorded — specifically "what are CPD points, units or credits?" and "how do CPD points relate to CPD Hours?" With the increasing number of professional bodies in the UK and their varying annual requirements, a natural split in common language terms has arisen. Different professional bodies use "CPD hours", "CPD points", "units" or "credits" depending on preference — typically for historical reasons when their CPD policy was first implemented, rather than any modern strategic distinction.

  1. Find the right course on our website at cpd.oxfordce.co.uk — search for any course or browse the Course Category section.
  2. Click "Take This Course" and you'll be directed to the Cart page.
  3. Update the course quantity, remove any unwanted items, then click "Checkout" and enter your billing details.
  4. Once payment is made, you'll receive two emails — the first with your paid invoice, and the second with your login details — and you can start learning after logging in to the portal.

You can make the payment using PayPal, or by Bank Transfer.

The age limit to enrol on our courses is 16 years. However, parents can buy the course for their under-age children.

If you fail the exam, you can retake it a maximum of 3 times.

Yes — learners from anywhere in the world can enrol on our courses using an internet-connected device.

Employers can proudly show the local and international market that their employees have updated, CPD-accredited training and certification. At the same time, employees can update their CV/profile and take pride in the achievement.

You can use the certificate when applying for a job in the relevant sector.

Yes — you can make the payment over the phone. Our admissions team is always available to assist you.

CPD is not an NVQ or academic qualification, because of differences in learning style. During CPD training, learners can complete several training hours and various learning activities on a topic of their choice, whereas an NVQ is a course with pre-determined content and modules. CPD is recognised as an accreditation, so your accomplishments will be noticed by prospective employers or can be used to certify yourself.

Learn more: cpduk.co.uk/explained

Yes, you can.

CPD is not counted as academic credit or a formal qualification. However, the commitment to learning that CPD demonstrates will put a candidate in good favour if they wish to stand out from their peers when applying to university — it provides good evidence of a candidate's abilities and expertise and shows their dedication to professional development inside and outside the workplace.

Improving your skills and knowledge through Continuing Professional Development is the responsibility of every professional across all industries. When completing CPD, it's important to keep a record of the training completed each year, what learning objectives have been met, and what skills will be put into practice — tracked through your CPD hours, points, units or credits. This training record is typically called a CPD record or portfolio.

  • CPD Level 1 / 1 point — a little knowledge gained, but not a significant amount
  • CPD Level 2 / 2 points — general knowledge about the subject has definitely improved
  • CPD Level 3 / 3 points — a significant amount of knowledge gained about many different aspects of a subject
  • CPD Level 4 / 4 points — the activity had a major positive impact on understanding, and significant time was spent studying
  • Additional 4 points — gained if a learner demonstrates expertise and considers themselves a specialist

To reflect these considerations, the CPD points gained from an online course are affected by:

  • Course Level — the higher the expertise and more objectives a course has, the more points awarded on completion (a level-2 diploma will likely gain more CPD awards than a lower-level course).
  • Subject Matter — some topics need prior knowledge and are more complex, requiring extra study time — recognised with more CPD points.
  • Specialisation — the more focused and precise the training content, the more points awarded, recognising that specific elements (e.g. science equations or government legislation) may need deeper understanding.

Learn more: cpduk.co.uk/news/cpd-points-units-credits

Here are a few reasons why staff development is vital to any business or organisation:

  • Increase efficiency
  • Improve productivity
  • Guarantee consistency
  • Legal compliance
  • Address weaknesses
  • Confidence
  • Health and well-being
  • Enhance employees' CV/Profile
  • Dedication, commitment and value
  • It is a worthy investment
  • Easy to contact us

Our CPD training courses are in line with relevant UK legislation and recommended practice, including Continuing Professional Development (CPD) accreditation.

  1. Choose your field and course
  2. Add to basket
  3. View basket
  4. Check the amount
  5. Proceed to checkout
  6. Input your full name and address
  7. Input your debit/credit/Amex card number, expiry date and card code
  8. Place order

Note: Make sure you type the correct email ID and check your email — including junk/spam — for the first login.

Unlimited dedicated online support via our support ticket system — you can also email us at cpd@oxfordce.co.uk.

All our courses require upfront payment. However, if you buy a multi-course or bundle and want an instalment facility, you can set up a Direct Debit with Oxford College of Education — your Direct Debit will be set up now, but we'll confirm the amount and let you know before future payments are taken.

Set up a Direct Debit: GoCardless payment link

You can also pay by debit or credit card, or transfer directly from your bank account online:

It depends on the courses and modules you've completed. Our system allows candidates to sit the exam 3 times — if you fail after three attempts, you'll need to buy that course again. Repurchases can be discounted by up to 50%. Please get in touch with us for repurchase details.

Yes, you can! Combined with relevant experience and any other requirements set by the employer, CPD certificates can give you the edge over other applicants applying for the same role — displaying that you go the extra mile when it comes to your career.

Investing in extra training shows that you care about being the best you can be and are in constant pursuit of new knowledge and skills. If you're on the job hunt, we wish you the best of luck in your search!

Having an accredited certificate in an area relevant to the job you're applying for is a great asset to your application. A CPD certificate provides evidence that you have the relevant skills to excel in your desired role, and demonstrates that you're committed to learning new things and broadening your horizons.

If you're committed to upskilling yourself, employers will have confidence that you're forward-thinking and like to stay ahead of the curve — an excellent quality that sets you in good stead to get that all-important job interview!

Still have a question?

Our admissions team is happy to help — reach out any time to discuss any of our CPD accredited courses.